# Core resources v2 API

> Newer v2 endpoints for core CRM data, starting with conversation times.

Source: https://developer.kustomer.com/api/core-resources-v2

Server: `https://api.kustomerapp.com/v2` · 1 operations

This category describes v2 endpoints related to your Kustomer CRM data.

For more information on the object model, see [Data Model Overview](https://support.kustomer.com/data-model-overview-SyIS1S3zM) in the Kustomer Help Center.

## Conversations (Time)

Conversation time records how long agents actively spent working on a conversation in Kustomer. Each record is one handle session, and the records together are the source for handle time reporting.

- [Get conversation times by conversation (v2)](https://developer.kustomer.com/api/core-resources-v2/get-conversation-times-by-conversation-v2.md): `GET /v2/conversations/{id}/times`