---
updatedAt: 2026-02-25T12:58:05.000Z
---

# Open knowledge base article by id

Opens a knowledge base article based on the article id.

You can open the Knowledge Base and immediately show the specific article
desired based on the article id.

## Example

```typescript
import KustomerChat from '@kustomer/chat-react-native';

KustomerChat.showKbArticle('articleId');
```

You can find the article id in Kustomer when you select an article from the
Articles settings page under **Settings > Knowledge Base**.

Example URL for an article:
`https://<org>.kustomerapp.com/app/settings/kb/articles/<id>/edit`