Append tags to conversation

Adds tags to a conversation by the tag name and/or the unique ID of the conversation. Creates a new tag if a tag does not exist yet in your Kustomer organization.

To learn more, see Conversation tags in the Kustomer Help Center.

Any one of the following roles is required for this endpoint:

Legacy RoleEquivalent Permission Set Role


This endpoint is subject to Object Rate Limiting, which limits how many updates a single User can make to a single Conversation. See Rate limiting for more information.

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