post https://api.kustomerapp.com/v1/conversations//messages
Creates a new message from a conversation.
NOTE
The new message created by the endpoint will be associated with the same customer as the conversation.
Any one of the following roles is required for this endpoint:
| Legacy Role | Equivalent Permission Set Role |
|---|---|
| org.user.message.write | org.permission.message.create |
Authorization
org.admin role is required for setting createdAt, createdBy, modifiedAt, and modifiedBy. Otherwise, the token automatically sets these attributes.
Rate Limit
Messages are subject to a rate limit. A single client can create up to 120 messages per minute per customer.
Messages with importedAt in their body will not be subject to the rate limit.
A 429 Too Many Requests response will be returned if the rate limit has been reached for a customer.