Create note within conversation

Creates a new note within a conversation. Optionally, allows you to @mention another user in your Kustomer organization.

Any one of the following roles is required for this endpoint:

Legacy RoleEquivalent Permission Set Role
org.user.note.readorg.permission.note.create

Authorization

The org.admin role is required for setting createdAt, createdBy, modifiedAt, and modifiedBy. Otherwise, these attributes are automatically set by the token.

Rate limit

Notes are subject to a rate limit. A single client can create up to 120 notes per minute per customer.

Language
Authorization
Bearer
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