Update conversation

put https://api.kustomerapp.com/v1/conversations/{id}

Updates a conversation based on the unique conversation ID.

Any one of the following roles is required for this endpoint:

Legacy Role	Equivalent Permission Set Role
org.user.conversation.write	org.permission.conversation.update

Note

This endpoint is subject to Object Rate Limiting, which limits how many updates a single user can make to a single conversation. To learn more, see Rate limiting.

Custom Attributes

Custom attributes are optional and allow you to specify
custom key-value pairs.

Kustomer uses a naming convention for custom attributes to specify the field data type with a name suffix:

Naming Suffix

Num number or null
At date-time or null
Str string or null, length: [ 0 .. 1024 ] characters
Txt string or null, length: [ 0 .. 1024 ] characters
Bool boolean or null
Url string or null, format: uri