Guides
End-to-end recipes for the integrations teams build most on Kustomer, from CRM syncs and custom channels to order data, bulk imports, attachments and search.
Each guide builds one complete integration, with working code, the endpoints it uses and the production details that usually get missed: idempotency, rate limits and loop prevention. They assume you've done the quickstart.
Integrations
A two-way sync with a bulk backfill, upserts by externalId, companies, webhooks back to the CRM, and loop prevention.
Thread messages from your own inbox or a partner platform into conversations, and deliver agent replies back.
Put orders on the timeline with a Klass and KObjects, link them to conversations, and show details in a KView.
Link parent companies and subsidiaries into trees, read breadcrumbs, and sync account structure from your CRM.
Building blocks
Create and update 100 records per request, poll for completion and match results with _clientRef.
Presigned uploads, files in your own storage, and downloads.
Copy-paste queries, plus exports beyond the 100-page limit and incremental sync.