Close the Chat UI

You can close the Chat UI using the KustomerChat.close() method.

On iOS, this method accepts an optional animated parameter that determines if the Kustomer Chat UI should animate its transition on closing, or instantly close. This parameter has no effect on Android.

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On Android, when the Kustomer UI is displayed, a new Android Activity is started causing the JavaScript engine to be backgrounded. This prevents any JavaScript code from being executed while the Kustomer UI is displayed, meaning that calls to KustomerChat.close() inside of a setTimeout or any other method will not run.

We recommend using react-native-background-timer or Headless JS to interact with the Kustomer SDK via JavaScript while the Kustomer UI is open.