Start new conversation

Usage

startNewConversation(
  initialMessage?: KusInitialMessage,
  customDescribe?: Record<string, string>,
  animated?: boolean
): Promise<KusConversation>

To start a new conversation, call startNewConversation:

import KustomerChat from '@kustomer/react-native';

KustomerChat.startNewConversation();

Parameters

startNewConversation accepts an optional KustomerInitialMessage object as a
parameter, and a Record<string, string> object as a second parameter, as a
custom description map.

import KustomerChat from '@kustomer/react-native';

KustomerChat.startNewConversation(
  {
    body: 'Hello, I have a question',
    direction: 'user',
  },
  {
    'custom.description': 'This is a custom description',
    'user.subscribed': 'true', // pass any custom string-string you want
  }
);

Return Type

startNewConversation is a promise that returns a KusConversation object. When an error is thrown, you can catch it like you would any other promise.

try {
  const conversation = await KustomerChat.startNewConversation();
  console.log(conversation.id);
} catch(error) {
  console.error(error)
}

KustomerChat.startNewConveration()
  .then(conversation => {})
	.catch(error => {});