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Kustomer Chat SDKsAbout Kustomer Chat SDKsWeb SDKiOS SDKAndroid SDKReact Native SDK
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About Kustomer Chat SDKsWeb SDKiOS SDKAndroid SDKReact Native SDKLog InKustomer Help CenterKustomer Chat SDKs
Guides
Log InKustomer Help Center
GuidesRecipesChangelog

Get started

  • Overview: Get started with the React Native SDK
  • Requirements
  • Installation
  • Quick start: Chat React Native SDK
  • Troubleshooting

Use the Chat React SDK

  • Overview: React Native SDK
  • Configuration
  • Open the Chat UI
  • Log in and authentication
  • Log out
  • Listen for chat events
  • Localization
  • Customize colors
  • Push notifications

Chat UI API reference

  • Overview: Chat UI API methods
  • Is chat available?
  • Is chat visible?
  • Describe Conversation
  • Start new conversation
  • Open conversation by id
  • Open conversational assistant
  • Open knowledge base article by id
  • Open knowledge base category by id
  • Describe Customer
  • Observe unread count
  • Observe active conversations
  • Close the chat UI

Open knowledge base category by id

Opens a Knowledge Base category based on the category id.

Suggest Edits

You can open the Knowledge Base and immediately show the specific category
desired based on the category id.

showKbCategory(categoryId: string): Promise

import KustomerChat from '@kustomer/chat-react-native';

KustomerChat.showKbCategory('categoryId');

Updated 7 months ago


  • Table of Contents
    • showKbCategory(categoryId: string): Promise