Listen for chat events

The Kustomer Chat React Native SDK provides a number of events that you can listen for via the KustomerEventEmitter object. You can use these events to respond to changes, such as when a new message is received or when the unread count changes.

Usage

import { KustomerEventEmitter } from 'kustomer-react-native';

KustomerEventEmitter.addListener('onChatMessageReceived', (data) => {
  console.log('onChatMessageReceived', data);
});

Supported events

Event Name	Data	Description
`onChatMessageReceived`	`{ conversationId: string; message: string }`	A new message was received
`onAgentIsTyping`	`{ conversationId: string; typingIndicator: boolean }`	An agent is typing
`onUnreadCountChange`	`{ conversationId: string; unreadCount: number }`	The unread count for a conversation changed
`onUnreadTotalChange`	`{ count: number }`	The total unread count changed
`onAgentJoined`	`{ conversationId: string; agent: KustomerUser }`	An agent joined the conversation
`onConversationLastMessageAtChanged`	`{ conversationId: string; lastMessageAt: number }`	The last message timestamp changed
`onConversationCreated`	`KustomerConversation`	A new conversation was created
`onConversationEnded`	`KustomerConversation`	A conversation was ended
`onConversationDeleted`	`KustomerConversation`	A conversation was deleted
`onConversationResumed`	`KustomerConversation`	A conversation was resumed
`onCustomerMerged`	`{ customerId: string }`	A customer was merged with another
`onCustomerDeleted`	`void`	A customer was deleted
`onAssistantEnded`	`{ conversationId: string }`	The assistant ended the conversation
`onConversationMerged`	`{ source: KustomerConversation; target: KustomerConversation }`	A conversation was merged
`onOpenConversationCountChange`	`{ count: number }`	The number of open conversations changed