Listen for Chat events

You can add listeners to receive and respond to chat updates. For example, you can set up a listener to automatically open the Kustomer Chat UI when a message is received.

To listen for chat events, implement and add the KusChatListener interface to your Kustomer Chat instance.

Kustomer.getInstance().addChatListener(myListener)

KusChatListener supported events

The KusChatListener interface supports the following events:

• When an agent or customer receives a message
• When the agent starts and stops typing
• When the unread count updates for a conversation
• When information about an agent changes (for example, when an agent joins chat or responds to a conversation for the first time)
• When the conversation preview text updates after receipt of a new message
• When a conversation ends