Overview: Chat UI API

An overview of Kustomer Chat Android SDK API reference.


First, initialize the Chat SDK

You must initialize Kustomer Chat with Kustomer.init() before you can use the Android SDK. To learn more, see Initialize the Chat Android SDK.

We've listed the available Chat UI API reference for the Android SDK below. Each entry links to a page that provides code samples for the individual entry.

Show chat availability

Shows chat availability and status.

Open chat conversations

Opens a new conversation, or opens a new conversation with a message.

Opens a conversation based on the conversationId.

Update information about a customer or conversation

Updates information about a Customer object in Kustomer.

Updates information about a Conversation object in Kustomer.

Show the number of unread, active, and open conversations

Shows the count of unread messages.

Shows the count of active and open messages.

Open knowledge base articles

Opens a knowledge base article based on the id.

Override the Business Schedule

Overrides the Business Schedule id in the SDK.

Override the Conversational Assistant

Overrides the Conversational Assistant id in the SDK.

What’s Next