Override Push Notification channel settings

Learn how to override the channel settings for Kustomer push notifications.

The Kustomer Chat SDK will assign push notifications a notification channel on apps that target Android Oreo or higher (API 26+). By default, the channel ID is "Kustomer Channel" and the channel name is "Kustomer Chat".

To override these channel settings for Kustomer notifications, you can set your custom values for kus_channel_id and kus_channel_name in your settings.xml file.

<resources>
  <string name="kus_channel_id">your_channel_id</string>
  <string name="kus_channel_name">Your Channel Name</string>
</resources>