Kustomer Chat SDKs

The Kustomer Chat SDK is available for Android, iOS, and web

Open Knowledge Base article by id

Opens a Knowledge Base article based on the article id.

You can open the Knowledge Base and immediately show the specific article desired based on the article id.

Kustomer.getInstance().openKbArticle(id) {
                    if (it is KusResult.Success) {
                        // handle success
                    } else {
                        // handle error
                    }
                }

You can find the article id in Kustomer when you select an article from the Articles settings page under Settings > Knowledge Base.

Example URL for an article: https://<org>.kustomerapp.com/app/settings/kb/articles/<id>/edit

Updated 2 months ago


Open Knowledge Base article by id


Opens a Knowledge Base article based on the article id.

Suggested Edits are limited on API Reference Pages

You can only suggest edits to Markdown body content, but not to the API spec.