Open Knowledge Base article by id

You can open the Knowledge Base and immediately show the specific article desired based on the article id.

Kustomer.getInstance().openKbArticle(id) {
                    if (it is KusResult.Success) {
                        // handle success
                    } else {
                        // handle error
                    }
                }

You can find the article id in Kustomer when you select an article from the Articles settings page under Settings > Knowledge Base.

Example URL for an article: https://<org>.kustomerapp.com/app/settings/kb/articles/<id>/edit