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Kustomer Chat SDKsAbout Kustomer Chat SDKsWeb SDKiOS SDKAndroid SDK
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About Kustomer Chat SDKsWeb SDKiOS SDKAndroid SDKLog InSupport PortalKustomer Chat SDKs
Log InSupport Portal
GuidesRecipesChangelog

Get started

  • Requirements
  • Installation
  • Quick start: Chat SDK for Android
  • Changelog

Use the Chat Android SDK

  • Overview: Android SDK
  • Open the Chat UI
  • Log in and authentication
  • Log out
  • Listen for Chat events
  • Localization
  • Customize colors
  • Push Notifications with FCM
  • Override Push Notification channel settings
  • Enable logs in SDK
  • Read receipts

Chat UI API reference

  • Overview: Chat UI API
  • Is Chat available?
  • Open new conversation
  • Open conversation by id
  • Describe Customer
  • Describe Conversation
  • Observe unread count
  • Observe active conversation ids
  • Open Knowledge Base article by id
  • Open Knowledge Base category by id
  • Override Brand id
  • Override Business Schedule id
  • Override Conversational Assistant id
  • Start new conversation

Build your own UI

  • Build your own UI
  • Message template types
  • Core API reference for Android

Open Knowledge Base category by id

Opens a Knowledge Base category based on the category id.

Suggest Edits

You can open the Knowledge Base and immediately show a specific category based on the category id.

Kustomer.getInstance().openKbCategory(id) {
                    if (it is KusResult.Success) {
                        // handle success
                    } else {
                        // handle error
                    }
                }

Updated 4 months ago