Customize chat

Learn how to customize the chat widget design and functionality.

You can customize the style, format, and functionality of the Kustomer Chat widget for each brand from the Chat Management page.

To learn how to customize chat for your Kustomer organization, see Manage Chat 2.0 settings in the Kustomer Help Center.



Manual style modifications of the chat widget with custom CSS and JavaScript can break the widget or cause unexpected issues.

We recommend that you customize the chat widget for each brand through the settings available under the Chat Management page in Kustomer.