KustomerCore.endConversation()
End a conversation
First, initialize chat
You must initialize with
KustomerCore.init()before you can execute any additional Core SDK methods
Examples
// end a conversation
KustomerCore.endConversation({
conversationId: 'SOME_ID
}, function (res, error) {
console.log('conversation ended');
});
Syntax
KustomerCore.endConversation(options, function(callbackResponse, error));
| Parameter | Type | Description |
|---|---|---|
| options | Object | Required An object containing the property conversationId |
| callbackResponse | Object | Optional A callback that is run after method completion. callbackResponse is an object returned to the callback function. See the callbackResponse section below to see the properties of the object.error is either undefined or a native JavaScript Error object. |
callbackResponse
callbackResponse| Property | Type | Description |
|---|---|---|
| conversationId | String | Required The conversation that you ended. |
| createdAt | String | Required The time of creation of the conversation |
| ended | Boolean | Required Whether or not the conversation is ended. |
Turn on setting in Kustomer
From the Kustomer app, you must also go to Apps > Chat > Settings tab and select the Allow chats to be ended option. Chats will not be ended unless you turn this setting on.
Updated about 1 year ago