Kustomer.getOpenConversations()

Returns a list of open conversations.

Kustomer.getOpenConversations() returns a list of open conversations.

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First, initialize chat fully

Kustomer Chat must finish initializing fully with Kustomer.start() before you can execute any additional Web SDK methods.

Tip: Call other methods inside the callback of Kustomer.start() to ensure Kustomer Chat always completes initialization before the code tries to run other methods.

To learn more, see Troubleshooting: Kustomer method calls won't execute.

Examples

// Grab open conversations after Kustomer.start()
Kustomer.start({}, () => {
  Kustomer.getOpenConversations((conversations, error) => {
    console.log(conversations, error);
  });
});

Syntax

Kustomer.getOpenConversations(function(conversations, error))

Parameter

Type

Description

function(conversations, error)

Function

Optional

A callback that is run after Kustomer.getOpenConversations completes.

conversations is an array of conversation objects.

error is either undefined or a native JavaScript Error object.


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