Kustomer.getUnreadCount()

πŸ‘

Kustomer chat must fully finish initializing with Kustomer.start() before you can execute any additional Web SDK methods.

Tip: Call other methods inside the callback of Kustomer.start() to ensure Kustomer chat always completes initialization before the code tries to run other methods.

To learn more, see Troubleshooting: Kustomer method calls won't execute.

Examples

// get unread counts const unreadCounts = Kustomer.getUnreadCount();

Syntax

const returnValue = Kustomer.getUnreadCount();
TypeDescription
returnValueObjectAn object containing the unread counts of conversations. See below for the structure of returnValue.

returnValue

// returnValue { total: Number, conversations: { SOME_CONVERSATION_ID: Number, OTHER_CONVERSATION_ID: Number, ANOTHER_CONVERSATION_ID: Number, } }

Did this page help you?