Kustomer.getUnreadCount()

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Kustomer chat must fully finish initializing with Kustomer.start() before you can execute any additional Web SDK methods.
Tip: Call other methods inside the callback of Kustomer.start() to ensure Kustomer chat always completes initialization before the code tries to run other methods.
To learn more, see Troubleshooting: Kustomer method calls won't execute.

Examples

// get unread counts
const unreadCounts = Kustomer.getUnreadCount();

Syntax

const returnValue = Kustomer.getUnreadCount();

	Type	Description
returnValue	Object	An object containing the unread counts of conversations. See below for the structure of `returnValue`.

`returnValue`

// returnValue

{
  total: Number,
  conversations: {
    SOME_CONVERSATION_ID: Number,
    OTHER_CONVERSATION_ID: Number,
    ANOTHER_CONVERSATION_ID: Number,
  }
}