KustomerCore.getUnreadCount()

👍
First, initialize chat
You must initialize with KustomerCore.init() before you can execute any additional Core SDK methods

📘
Accurate after refresh
After you call KustomerCore.sendMessage(), you should also call KustomerCore.markRead() to make sure this KustomerCore.getUnreadCount() returns the correct data after a refresh.

Examples

// get unread counts
const unreadCounts = KustomerCore.getUnreadCount();

Syntax

returnValue = KustomerCore.getUnreadCount();

Parameter	Type	Description
returnValue	Object	Required An object containing the unread counts. See below for the structure of returnValue.

Parameter

Type

Description

returnValue

Object

Required

An object containing the unread counts. See below for the structure of returnValue.

`returnValue`

// returnValue

{
  total: Number,
  conversations: {
    SOME_CONVERSATION_ID: Number,
    OTHER_CONVERSATION_ID: Number,
    ANOTHER_CONVERSATION_ID: Number,
  }
}