Open Knowledge Base article by id

Opens a Knowledge Base article based on the article id.

You can open the Knowledge Base and immediately show the specific article desired based on the article id.

Kustomer.showKbArticle(id: String)

You can find the article id in Kustomer when you select an article from the Articles settings page under Settings > Knowledge Base.

Example URL for an article: https://<org>.kustomerapp.com/app/settings/kb/articles/<id>/edit


Did this page help you?