About Kustomer Chat SDKsWeb SDKiOS SDKAndroid SDKReact Native SDK
GuidesRecipesChangelog
About Kustomer Chat SDKsWeb SDKiOS SDKAndroid SDKReact Native SDKLog InKustomer Help Center
Guides
Kustomer Help Center

Open knowledge base article by id

Opens a Knowledge Base article based on the article id.

Suggest Edits

You can open the knowledge base and immediately show the specific article desired based on the article id.

Kustomer.showKbArticle(id: String)

You can find the article id in Kustomer when you select an article from the Articles settings page under Settings > Knowledge Base.

Example URL for an article: https://<org>.kustomerapp.com/app/settings/kb/articles/<id>/edit

Updated 7 months ago