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Open knowledge base article by id

Opens a Knowledge Base article based on the article id.

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You can open the knowledge base and immediately show the specific article desired based on the article id.

Kustomer.showKbArticle(id: String)

You can find the article id in Kustomer when you select an article from the Articles settings page under Settings > Knowledge Base.

Example URL for an article: https://<org>.kustomerapp.com/app/settings/kb/articles/<id>/edit

Updated 8 months ago